FAQs
I have a sloped and high ceiling. How can I choose a chandelier that suits my ceiling?
- Choose a chandelier with a small canopy: A small canopy design is better suited for sloped ceilings, making installation easier and the look more cohesive.
- Opt for adjustable-length chandeliers: Select chandeliers with adjustable steel cables or chains, allowing you to customize the hanging height to fit the slope and height of your ceiling.
- Contact us for customization: If you require specific designs or size adjustments, feel free to contact us. We offer personalized customization services to meet your needs.
Are crystal chandeliers heavy? Do I need special ceiling support?
Crystal chandeliers can be heavier than regular lights. For larger models, ensure your ceiling has adequate support, or consult a professional installer.
How do I clean and maintain a crystal chandelier?
For regular cleaning, gently wipe the crystals with a soft, lint-free cloth. For deep cleaning, we recommend using alcohol. Spray a small amount of alcohol onto a microfiber cloth and carefully clean each crystal to restore its shine. Ensure the chandelier is turned off and completely cool before cleaning.
What happens if the chandelier arrives damaged?
If your chandelier arrives damaged, please contact us immediately. Refer to our Shipping Policy for detailed instructions on returns or replacements.
Do you offer installation services?
We do not provide direct installation services, but we recommend hiring a licensed electrician to ensure safe and proper installation.
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